Questions, answered plainly.
Short answers about setup, privacy and pricing.
Getting started
You can set up the basics in one sitting and add detail whenever you like. Your plan saves as you go.
No. Passings organizes your wishes and documents, but it is not a will or an estate plan. It helps you gather what an attorney will ask for.
All data is encrypted at rest and in transit. You choose who you invite. After a death, your Passings Successor looks after your plan, as our Terms describe.
Yes. Start with one section if that feels right. Your plan saves automatically and waits for you.
Privacy & access
The people you invite, at the access level you choose, and after a death your Passings Successor. Share everything, some sections, or nothing yet.
People you invite sign in to see what you shared with them. After a death is confirmed, your Passings Successor looks after the plan.
After a death is reported and confirmed, your Passings Successor looks after your plan. You name that person, and how much of your vault they can see, in your plan settings. Legacy messages go to the people you named.
Yes. You can begin a plan for yourself at any time, including after a loss.
Plans & pricing
Yes, with no credit card. The free plan includes the planning checklist across every category, an encrypted document vault and a small monthly allowance of Pax AI messages.
Pro includes 10 GB and Premium includes 50 GB while your subscription is active. Extra storage: 100 GB for $20 a year, only if you need it. It is never pre-selected, and it renews yearly until you cancel.
Your account returns to the storage included with your plan. Nothing is deleted: you can still view, download and export everything. New uploads pause while you are above the included amount.
Yes, anytime. Your progress carries over.
Monthly charges aren’t refunded. Yearly charges aren’t refunded either, except that if you cancel on your renewal date, we refund that renewal charge in full. Your renewal date is the last day to cancel, and we email you 30 days before it. Our Terms of Service list the other cases where we give a refund.
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