Legal
Accessibility Statement
Passings is used during some of the most vulnerable moments in people's lives. Accessibility is not optional for us — it is a core part of our commitment to every user.
Last updated: May 20, 2026
Our commitment
Passings targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities.
We treat accessibility as an ongoing practice, not a one-time audit. Every new feature we build is reviewed against the WCAG 2.1 AA criteria and our internal accessibility checklist before it ships.
Technical measures
We apply the following measures to support accessibility across both the marketing site (passings.io) and the planning application (app.passings.io):
- All interactive elements meet a minimum touch target of 44×44px (WCAG 2.5.5)
- Color contrast meets WCAG AA thresholds — primary body text targets a contrast ratio of at least 4.5:1; large text at least 3:1
- Color is never the sole means of conveying information (WCAG 1.4.1)
- All form inputs include associated label elements; error messages use role="alert" for screen reader announcement
- Toggle controls (filters, view switches, expand/collapse) use aria-pressed or aria-expanded to communicate state
- Icon-only buttons carry descriptive aria-label text
- The application fully supports keyboard navigation — all interactive elements are reachable via Tab, and focus indicators are visible throughout the application
- Animations respect prefers-reduced-motion — all motion-based reveals and transitions are disabled or reduced for users who have set this preference
- Content is structured with semantic HTML heading hierarchy (h1 → h2 → h3) and landmark regions (main, nav, footer)
- A skip-to-main-content link is provided at the top of every page for keyboard and screen reader users
- Language is declared on every page (lang="en" on the html element)
Known limitations
While we strive for full WCAG 2.1 AA conformance, some areas are still being improved:
- Drag-and-drop checklist reordering is not available on touch-only devices. All items can be reordered using alternative controls that are fully keyboard-accessible.
- Some complex data visualizations (document organizer previews) may have incomplete text alternatives. We are actively improving these.
Assistive technology compatibility
Passings is designed to be compatible with the following assistive technologies:
- Screen readers: NVDA + Firefox, JAWS + Chrome, VoiceOver + Safari (macOS and iOS)
- Keyboard-only navigation (all major browsers)
- 200% browser zoom without loss of content or functionality
- Windows High Contrast mode
Feedback and contact
We welcome your feedback on the accessibility of Passings. If you experience any barriers or have suggestions for improvement, please contact us:
- Email: [email protected]
- Contact form: passings.io/contact
We aim to respond to accessibility feedback within 2 business days.
Formal complaints
If you are not satisfied with our response to an accessibility issue, you may contact the relevant national accessibility authority in your jurisdiction. In the United States, this includes the U.S. Department of Justice, Civil Rights Division, which enforces the Americans with Disabilities Act (ADA).